Last Updated: 6th November 2024
Welcome to SME SalesTeam ("we," "us," "our"). We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this policy carefully. If you do not agree with our practices, please do not use the platform.
1. Information We Collect
a. Personal Information
We may collect personal information that you voluntarily provide, such as:
- Contact Information: Full name, email address, phone number, and mailing address.
- Professional Details: Work experience, skills, and relevant certifications.
- Financial Information: Payment details for transactions and payouts.
- Identification Documents: We may collect government-issued identification and tax information, for verification and compliance purposes.
- Professional Details: Work experience, skills, and relevant certifications.
- Financial Information: Payment details for transactions and payouts.
- Identification Documents: We may collect government-issued identification and tax information, for verification and compliance purposes.
b. Automatically Collected Information
When you access our platform, certain information is collected automatically:
- Device and Usage Information: IP address, browser type, operating system, and usage data.
- Cookies and Tracking: We use cookies and similar technologies to improve user experience and gather analytics.
- Cookies and Tracking: We use cookies and similar technologies to improve user experience and gather analytics.
2. How We Use Your Information
We may use your information for the following purposes:
- Platform Functionality: To provide, operate, and maintain the SME SalesTeam platform.
- User Support: To address inquiries, troubleshoot issues, and provide customer service.
- Payment Processing: To process payments and manage financial transactions.
- Verification and Compliance: To verify identity and comply with legal obligations.
- Marketing and Communication: To send you updates, newsletters, and promotional content (you can opt out anytime).
- Analytics and Improvements: To analyze site usage and improve our services.
- User Support: To address inquiries, troubleshoot issues, and provide customer service.
- Payment Processing: To process payments and manage financial transactions.
- Verification and Compliance: To verify identity and comply with legal obligations.
- Marketing and Communication: To send you updates, newsletters, and promotional content (you can opt out anytime).
- Analytics and Improvements: To analyze site usage and improve our services.
3. Sharing and Disclosure of Information
We may share your information in the following cases:
- With Service Providers: We may share information with third-party providers to facilitate payment processing, data hosting, analytics, and other services.
- Legal Obligations: We may disclose information if required by law, court order, or to comply with legal processes.
- Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred as part of the business assets.
- With Your Consent: We may share information for other purposes with your explicit consent.
- Legal Obligations: We may disclose information if required by law, court order, or to comply with legal processes.
- Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred as part of the business assets.
- With Your Consent: We may share information for other purposes with your explicit consent.
4. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. If you wish to delete your information, please contact us at [Contact Email].
5. Your Rights
Under Canadian privacy laws, you have the right to:
- Access Your Information: You may request access to the personal information we hold about you.
- Correct Your Information: You may update or correct your personal information if inaccurate.
- Withdraw Consent: You may withdraw your consent for data processing, though this may affect your use of the platform.
- Request Deletion: Subject to legal exceptions, you may request that we delete your personal information.
- Correct Your Information: You may update or correct your personal information if inaccurate.
- Withdraw Consent: You may withdraw your consent for data processing, though this may affect your use of the platform.
- Request Deletion: Subject to legal exceptions, you may request that we delete your personal information.
To exercise these rights, please contact us at mail@smesalesteam.com
6. Security Measures
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no data transmission over the Internet is completely secure, and we cannot guarantee absolute security.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and use personal information. You may control cookie settings through your browser; however, disabling cookies may limit your use of certain platform features.
8. Children’s Privacy
Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a minor, we will take steps to delete it promptly.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any third-party sites you visit.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will notify you by revising the "Last Updated" date at the top of this policy. Significant changes may also be communicated via email or a notice on our platform.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
SME SalesTeam, a company of Ronel Consultants Ltd
mail@smesalesteam.com
+1 587 971 9305
14830 124 Avenue, Edmonton, AB
Canada
mail@smesalesteam.com
+1 587 971 9305
14830 124 Avenue, Edmonton, AB
Canada